Owning a Renault Zoe: brief disaster along with then double delight
Source : Owning a Renault Zoe: brief disaster along with then double delight
After an early hiccup, the Renault Zoe is actually proving to be the perfect car
Oh dear. What should have been a celebration turned into a brief however massive irritation. After three months of waiting along with some great service coming from Bristol Street Motors in Derby, our (well, the lease company’s) Renault Zoe arrived. Time for celebrations… we thought.
All was well until we reached the front passenger door, which turned out to be so badly hung that will the item didn’t actually shut unless the item was assisted with an almighty slam along with some serious shoving. I’d love to know what actually happens in a pre-delivery inspection if the item doesn’t actually highlight a door that will won’t shut.
Anyway, to cut an unhappy story short, the salesman left promising an immediate solution along with then emailed the next day to suggest I take the auto to the nearest dealer for a fix. I politely however firmly pointed out that will I wasn’t minded to spend a day getting a car fixed that will I hadn’t yet driven along with then – praise be – someone put me on to the A-Team.
I’m a firm believer that will mistakes happen, along with that will the real test of a company is actually how they fix problems. So when two chaps arrived the next day, having driven down to Twickenham coming from Derby, whisked the Zoe away to a local dealership along with then returned within a couple of hours with everything fixed along using a bottle of wine along with some fancy flowers on the passenger seat, I was taken aback. So, too, was my wife when I handed her the flowers. Let’s expect she doesn’t read autocar.co.uk…
As I’ve mentioned before, This specific is actually not some fancy journalist’s deal; although Renault is actually aware that will I’m a customer, I’ve bought the auto with as little flag-waving fuss as possible. This specific blog aside, the item’s a private lease for private use, because the item’s the auto my wife along with I want. Bristol Street Motors insist they might have done the same for any customer, along with given their superb track record during the purchase process, I’m inclined to accept that will.
that will said, I’ll also accept any criticism that will says I’m being too soft – along with blame the item on a condition that will is actually all too easy to forget: the excitement of the arrival of a completely new car. Look back within the cold light of day along with sometimes your reactions when you’ve invested your time along with money in something like choosing a completely new car defy belief. When the pictures you’ve pored over become reality along with you can touch, feel along with smell what you’ve been waiting for, the item genuinely is actually quite intoxicating.
the item’s a feeling that will could evaporate quickly, however the truth is actually that will even within the first few hundred miles the Zoe has exceeded all our expectations. I love the instant torque around town along with I find the silent, gliding progress especially relaxing. I like that will I can park in central London without paying the Congestion Charge, along with that will there are VIP-style bays (all too often filled with BMW i8s, which you rather feel are taking the mickey, the item must be said) around the smarter parts of London that will are for the exclusive use of electric cars. There’s fun to be had, too, both away coming from the lights along with in trying to use as little energy as possible.
In fact, my only problem has been wrestling the key card coming from my wife, whose car the item is actually genuinely meant to be. After years in a Ford C-Max, she’s finding the item a revelation: perfect for popping coming from pool to pool in her job as a swimming teacher, tiny enough to park anywhere yet big enough to carry our kids (aged six along with eight), quick enough to charge along with never, given her local journeys, in danger of running out of juice.
I’ll leave the item there for at This specific point, using a promise of more on the ownership experience next time. I’m particularly keen to get forensic on the real charging costs, how owning such a car focuses your mind on driving techniques along with talking up the pleasure of discovering that will there are active, friendly along with helpful owners clubs out there to help ease the voyage of discovery. Suffice to say for at This specific point, the item’s going very well indeed.
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